Some nerd.

What's a community manager, anyhow?

I came across an interesting discussion on LinkedIn - what department is a Community Manager in? I found this post helpful - it parallels what I think about community management. It’s somewhere in between support & marketing & PR.

You serve the community and champion their causes when appropriate… but you also want to get the word out, and promote the cool stuff that’s coming up! There’s a fine balance - you don’t want to come off as though you’re spouting propaganda. In my opinion, a good community manager or team will be able to share the info their users want, without going overboard into “TL;DR” land.

What’s your take?

Posted 2 years ago

2 notes
1. cuppy reblogged this from jessoteric and added:
  
  don’t actually think anyone can answer this without any certainty, because as...is still...
2. jessoteric posted this

What's a community manager, anyhow?